Prices T's&C's

We offer an all in price

 12th April - 31st October 2021 £17 per night.

Extra adults £2 per person per night.

Awnings and dogs/pets are free.

WiFi is included in your pitch fee.

Green toilet chemical 2L £9.95

Pink flush 2L £4.95.

Uplands will be closed from 31st October 2021 - 1st April 2022

GDPR 2018

Booking Terms and Conditions

Uplands Caravan and Motorhome Club Certificated Location

Chittlehamholt, Umberleigh, Devon EX37 9NS

01769 540242  uplandsdevon@icloud.com

General Data Protection Regulations 2018

We hold the personal information you give us to complete your booking In compliance with General Data Protection Regulations  (GDPR 2018). We will not share your information.
We are currently requesting residential addresses for track and trace, your address will be deleted 28days after departure or on cancelation of your booking.   Your name(s), contact telephone number, an email address and CAMC number for booking confirmation and directions (no marketing material will be sent from us). 

Card Payments are made through a reputable provider, neither we or the card service provider store your card number.

If you wish us to delete your details please let us know during your visit.

Terms & Conditions


Thank you for choosing to stay with us at Uplands, we hope you enjoy your stay. Please find below the terms and conditions applicable to our site. We abbreviate Certificated Location to ‘CL’. We use the word ‘outfit’ as a generic term to describe a motorhome or a caravan towed by a car.


Our operating certificate is issued by the Caravan and Motorhome Club under Paragraph 5 of the First Schedule of The Caravan Sites and Control of Development Act, 1960.

Our CL operates by the following Caravan and Motorhome Club rules:

• Only members of the Caravan and Motorhome Club on producing their membership cards may be accommodated on the CL, for the purposes of recreation.

• Not more than 5 caravans, motor caravans or trailer tents may be stationed on the CL at any time.

• No caravan or motor caravan shall be allowed to stay for more than 28 consecutive days.

• No tent camping to be allowed on site (only a small single-berth pup tent ancillary to the main outfit can be accepted).

Fees

Pitch fees effective from 1st January 2020 are £17 per outfit per night inclusive of electricity between 1st April and 31st October. We make no charge for the use of our Wi-Fi. If you request a pitch we will endeavour to accommodate you, however, this may not be possible due to logistics.


If you need to cancel your booking please notify us as soon as possible so that we may re-offer the pitch.


Your pitch fee is payable on your arrival day by cash, debit/credit card, cheque payable to ‘C Court’ or bank transfer. If you choose to leave early, your pitch fee is not refundable or transferable (in practice, our experience is the opposite – many people ask to extend their stay here longer than their original booking).


Three or more outfits arriving together will be required to pay the balance of their pitch fee in full 1 month before arrival. This is non-refundable and non-transferable. (Our experience is that large groups are more likely to cancel if one of the group falls ill, and the impact on our business is greater than an individual cancellation.)


Arrival & Departure

Call at the bungalow before siting and we will give you guidance regarding siting. If we are not going to be home at your expected arrival time, we will try to contact you prior to arrival or leave your welcome information attached to the front door.


You are required to produce your Caravan and Motorhome Club membership card on arrival.  If you cannot prove current membership of the Club, we reserve the right to ask you to leave.


Please arrive after 2 pm and vacate your pitch before 11am on your day of departure. We will do our best, where possible, to accommodate earlier arrivals or later departures but only by prior arrangement. Our main concern is to have no more than 5 outfits on site at any one time.


Dogs and other animals

You are required to keep your animal(s) under close control at all times and clean up after them.


Visitors

Due to Covid-19 we do not currently allow visitors.

Within reason, you are welcome to have day-time visitors during your stay.  Please let us know that you are expecting them, so that we can account for everyone on site in an emergency, and to discuss where they are to park their vehicles.  Our guests are responsible for the behaviour of any visitors (including animals) they invite.  This is a quiet site and our main concerns are safety and that visitors do not disturb fellow guests, please remember other guests have booked an adult only site and do not expect children on site.


Cars

CLs are intended for recreational purposes and our expectation is that guests bring one car as the towing vehicle.  Large motorhomes occasionally bring a car as a ‘runaround’ vehicle.  If you wish to bring more than one car, please arrange this with us in advance.  On advice from our electrician we do not allow charging of electric/hybrid cars as our sockets do not comply under the new rules. Our electrician has informed us that charging electric/hybrid vehicles could damage our supply.                                                   

The following web address gives you all the local charging points.                                                                                       www.zap-map.com/locations/barnstaple-charging-points/ 


Electric Supply

We have 16A hook-ups, our sockets and supply are checked annually by a qualified electrician. Uplands CL charge a flat-rate pitch fee inclusive of ‘reasonable use’ of electricity.  We do not permit charging of electric cars or using electricity to heat unattended awnings as we believe this is not ‘reasonable use’.

For economy and fire safety, please switch heaters off unless you are on site.


Behaviour

In line with Caravan and Motorhome Club rules, we reserve the right to refuse acceptance or to terminate the visit of any person whose conduct, or that of their animals, is detrimental to us or to our other visitors.


Special Needs or Disabilities

We will do our best to accommodate special needs or disabilities. Please explain your needs at time of booking in case we need to make special arrangements.


Loss & Damage

We will not be held responsible for any loss or damage, however caused, to your property or vehicles or any injury to you or your visitors whilst staying on our CL.


Photographs

We sometimes take photographs of the CL for our Facebook page or website. Please let us know if you would prefer that we don’t include you.


This web site and its components are offered for informational purposes only; we shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via this site, and shall not be responsible or liable for any error or omissions in that information.

We reserve the right to change these conditions from time to time as we see fit and your continued use of the site will signify your acceptance of  any adjustment to these terms.


E-Mail uplandsdevon@icloud.com      Phone 01769 540242                                                                              © Uplands-Devon 2020